Shipping policy
VELVIERA Shipping Policy
At VELVIERA, we’re committed to delivering your order as quickly and efficiently as possible. Below is our shipping policy outlining processing times, delivery estimates, and other key information.
📦 Processing Time
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All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
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You will receive a shipping confirmation email with tracking details once your order has left our warehouse.
🌍 Shipping Time & Delivery Estimates
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Standard Delivery Time: 4–10 business days after dispatch
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Total Estimated Time (Processing + Shipping): 6–12 business days from the time of your order
Please note that delivery times may vary slightly depending on your country, local carrier performance, or customs processing.
✈️ Shipping Coverage
We currently ship to most regions, including:
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Europe
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United Kingdom
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United States
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Canada
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Australia
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Selected countries in Asia and the Middle East
If your country does not appear at checkout, please contact us at info@velviera.com for assistance.
🧾 Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking may take 1–3 days to update depending on the carrier.
❗ Delays & Exceptions
While we do our best to meet the estimated timeframes, delays may occur due to:
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Customs clearance
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Carrier disruptions
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Peak seasons or public holidays
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Weather-related issues
We appreciate your patience and will notify you if significant delays occur.
📩 Questions?
For any shipping-related questions or support, feel free to reach us at:
📧 info@velviera.com
Our customer care team is here to help.